Informations

About shipping

Delivery costs are charged to you by Visconti Milano, and are in addition to the price of the Visconti Milano products themselves. The cost of delivery shall be as indicated on the shipping rates table available on the e-shop.

When estimating delivery time, please allow for credit approval, address verification and order processing. Once the order is processed and ready for dispatch Visconti Milano will email you a confirmation.

After placing a Bespoke online order all the data is going directly to our Italian artisans that will meticulously create very personal unique custom made watch strap for your timepiece.

Usually the Bespoke elaboration takes up to 30 business days.

Each delivery package will contain, in addition to your purchased Visconti Milano product: box/packaging, strap tools, warranty cards (when applicable).
Invoice is sent digitally via e-mail.

Visconti Milano insures each purchase during the time it is in transit until it is delivered to you. We require a signature by an adult to confirm your acceptance of each Visconti Milano product delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (e.g. a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfillment of the sale contract by Visconti Milano and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.

Shipping rates

Destination* Price Comments Carrier Terms**
EU, Switzerland, UK 0€   FedEx/DHL two-three business days
Italy 0€   FedEx/DHL/TNT two-three business days
North America 0€   FedEx/DHL two-three business days
Asia 0€   FedEx/DHL two / six business days
Other countries 0€   FedEx/DHL two / six business days

Track your shipping

Track your order delivery status

 

* – Our carriers do to not ship to P.O. BOXES. We kindly ask you to provide us the residential or business address as a shipping one when filling out the order form.

** – the shipping term starts from the moment when your order has being processed by our logistic department and the package was prepared to ship by the carrier with the tracking number issued.

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ATTENTION: ORDERS DELIVERY IN AUGUST

Ready to Wear products available in stock ordered in August will be shipped first week of September***.

 

*** Factory is closed for vacations in August.

Some Ready to Wear products, Backorders and Bespoke production ordered from 20 July until the end of August will need an extra 20 business days in production time. We apologize for any inconvenience.

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