Custom made policies
- All our Watch Strap Products are Custom Made-to-Measure to fit different style timepieces
- Once the Custom Made-to-Measure or Bespoke strap order is placed, it can’t be canceled
- Custom Made-to-Measure and Bespoke straps production time may vary from 5 to 45 business days, depends on the material availability and specific conditions
- If production suppose to take more time, we advise the client via email or phone call
- Our workshop is not operative during National Italian Holidays
- Ready-to-Wear Strap is a Custom Made-to-Measure Product that is promptly available
- We do offer Bespoke straps created with our digital form Strap Constructor
- The preview in Strap Constructor and product photo pictures are digitally approximative.
- All the custom made (custom bespoke & made to measure) handcrafted products may have the variations in finishing and color shades.
- Every piece of straps is unique regardless hand or machine crafted.
- Custom made goods can not be returned or exchanged
- All the strap materials (except natural rubber straps) are not waterproof
- Some straps may be water resistant, this is specified in Product description
- We therefore recommend do not expose the leather and textile products to direct sunlight for long time periods, and do not apply water or other liquids to them
- Timepieces, watches, buckles,deployant and other accessories used for Visconti Milano® products demonstration are not included in price and are not for sale
We are not affiliated with any watch brand company. All watches, likeness, and logos are trademarks or registered trademarks of their respectively owners.
Strap Tools & Accessories
If you are not satisfied with Visconti Milano accessory tools for any reason within 30 days, please let us know. You may return only new, unopened items within 30 days of delivery for a full refund of the product value. We can recompense the return shipping costs only if you received an incorrect or defective item. Please note that the returned items need to be in the original packaging as it was shipped out to you in order to receive a refund. Please note that leather crafted custom made products cannot be returned.