Custom made policies

• Once the Bespoke and Made-to-Measure order is placed, it can’t be canceled.
• The preview in Strap Constructor and product photo pictures are digitally approximative.
• All the custom made (custom made ready-to-wear, bespoke & made to measure) handcrafted products can have the variations in finishing and color shades.
• Every piece of strap is unique regardless hand or machine crafted.
• The custom made product can not be returned.
• Backorders, Bespoke & Made to Measure production takes around 30 business days.
• All the strap materials (except natural rubber straps) are not waterproof or water resistant.
• We therefore recommend do not expose the leather and textile products to direct sunlight for long time periods, and do not apply water or other liquids to them.
• Timepieces, watches and other accessories used for Visconti Milano® products demonstration are not included in price and are not for sale.

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We are not affiliated with any watch brand company. All watches, likeness, and logos are trademarks or registered trademarks of their respectively owners.

Strap Tools & Accessories

If you are not satisfied with Visconti Milano accessory tools for any reason within 30 days, please let us know. You may return only new, unopened items within 30 days of delivery for a full refund of the product value. We can recompense the return shipping costs only if you received an incorrect or defective item. Please note that the returned items need to be in the original packaging as it was shipped out to you in order to receive a refund. Please note that leather crafted custom made products cannot be returned.

MADE TO MEASURE AND BESPOKE OPTIONS